The ICT College of Vocational Studies, in order to meet the requirements for practical training exercises being a part of professional courses within the study programme of Postal and Banking Technologies, provides the lab equipped as the PosTneT post office. The PosTneT LAN is installed pursuant to the grant given by PE of PTT Communications ‘Serbia’. The approved name of the basic post unit is Higher Education School for Information and Communication Technologies, Postal No. 88881. The lab is used for training students to work in all segments of PosTneT application.

Sixteen identical workstations enable the instructor, in the preparation phase, to simultaneously teach all students the same syllabus using the examples that can be seen in real work situations. In the advanced phase, each workstation can independently perform a completely different group of activities, i.e. it can completely simulate the work of a particular unit of postal network with several different inputs and outputs.

Practical assignments include the following segments of business: providing services in the area of the receipt of ordinary postal items, postal items with registered number of receipt with or without designated value in domestic and international postal traffic, postal money order and payment services, preparation of items for transport and delivery, responsibilities of mail couriers, overall transactions of the main teller’s counter, postal products and commission goods, supervisor’s responsibilities towards technological entities, from the beginning to the end of a working day, web transactions, services of on-line working conditions, complaints and inquiries for items on users’ request…

Therefore, Training Practice classes include all contents in the field of providing services in postal traffic and raise the level of counter work on the level of a daily, corporate work for all workplaces in the post office. The working conditions in the areas of organization, management and supervision of work in a postal network unit are also provided. In order to further advance the quality of training students for work in real conditions, we are currently in the procedure of connecting the College PosTneT lab with PosTneT/Intranet network of PE of PTT Communications ‘Srbija’. Moreover, this will provide our students with the access to a large number of technological and other instructions available on this network.

The instruction in the PosTneT lab can also be realized through the overhead projector and electronic whiteboard. In this way, students are provided with high quality instruction. Since graphical content is more clearly presented on the electronic whiteboard, it enables the interaction between the instructor and the teaching material presented in this way. This facilitates students’ ability to follow the instructions related to the usage of PosTneT

The PosTnet lab is one computer-one student managed lab. Each student can receive the instruction from his workstation which includes a PC (with installed PosTneT application) connected with electronic scales, a bar-code reader and a printer for special purposes. Students are enabled to work in all segments of PosTneT application with the support of corresponding peripheral devices.

The PosTneT lab contains sixteen Wincor Nihdorf HighPrint 4915 printers for special purposes. The printers are designed to print documents and forms that are used in both postal and banking sectors. During hands-on lab exercises, students are trained to work on these printers using documents which are used in the postal system of the Post of Serbia.

The PosTneT lab contains two banknote counters: Royal N200 EMG and AccuBank AB1100. Students have the opportunity to become acquainted with the work on banknote counters, which are the integral part of all tellers’ counter transactions in both postal and banking systems.

Students work with documents and forms that are currently in use in the Postal Savings Bank and the Post of Serbia. In this way, students are acquainted with the types and elements of the documents, the way documents are filled in, the control of the documents and the technology of their processing.

Each workstation contains Tensolux electronic scales which are connected with a computer through a particular application. Thus, students are enabled to simulate work at the receipt of ordinary postal items, postal items with registered number of receipt with or without designated value in domestic and international postal traffic, etc.